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INSOLES VS CUSTOM ORTHOTICS: WHAT'S THE DIFFERENCE?

  • Jan 16
  • 2 min read

Updated: Feb 9

Aren't insoles good enough? Quick answer – sometimes. Over-the-counter (OTC) insoles definitely have their place especially for short-term comfort and minor discomfort but they don’t address the cause of why you want to try them in the first place.


Many people start with over-the-counter (OTC) insoles because their symptoms feel manageable. They think to themselves “it’s not that bad”, your heel only hurts in the morning, your arches ache after work or your shins only hurt when you run?  The solution a new pair of shoes or cushioned insole. And for some this may be enough.


A man sitting on the edge of his bed rubbing his sore heel

Even though the pain you’re experiencing doesn’t feel like a big deal, it could be an indication that something has changed with your biomechanics. Without addressing the reason why you are feeling foot discomfort, it could get worse or migrate to feel like pain in your knees, hips or lower back. What started as a mild annoyance could become chronic pain resulting in reduced activity or needing to change activities.


Why Custom Orthotics?


This is where custom foot orthotics come in. Your pain doesn’t need to be unbearable to need custom orthotics but if you feel like your symptoms are persistent, standing in the way of your normal activities, or you’re adjusting the way you move to mimimize discomfort they might be a great solution.


Aren’t Custom Orthotics Just “Fancier Insoles”?


Custom foot orthotics are medical devices designed to address how you move not instead of a generic shoe size arch support. They’re built from a precise 3D scan or mold of your feet and designed by Certified Canadian Pedorthists who are trained to assess your gait, check your range of motion, and complete a biomechanical exam.


Instead of masking symptoms, custom orthotics aim to address the root cause so your body can move more efficiently minimizing pain and improving comfort.

Here’s a comparison of the differences between custom orthotics and over the counter insoles:


Custom Orthotics vs. Over-the-Counter Insoles


Here’s how custom orthotics and over-the-counter insoles compare:



Custom Foot Orthotics

Over-the-counter Insoles


Use

Orthopaedic device made for just for you after a thorough gait analysis

General comfort, cushioning


Fit

Crafted on a 3D mold from a scan taken by Certified Pedorthists

Generic based on shoe size


Support

Tailored shell thickness, material, heel posting, heel cup, correction, & other components

Basic arch support


Longevity

3-5 years with refurbishments

6 months


Adjustments

All modifications to ensure your comfort are included for 1-year

None


Materials

Semi-rigid polypropylene to poly-carbon graphite composite for everyday wear to high impact sports

Flexible plastic


Warranty

1 year

6 months




Custom orthotics may be worth exploring if:

  • Your discomfort keeps returning.

  • Pain affects how long you can stand, walk, or exercise.

  • Symptoms have been present for weeks or months.

  • You want to prevent mild issues from becoming chronic.


The Benefits of Custom Orthotics


Imagine feeling lighter on your feet! Custom orthotics can help you achieve that. They provide personalized support that can make a world of difference. With the right orthotics, you can enjoy your favorite activities without the nagging pain holding you back.


We want to offer the best solutions for our clients. That’s why we start with a free 15-minute phone consultation to see if orthotics are right for you before scheduling an in-person visit.




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